How Can We Help You?

Sheela Foods offers a wide range of authentic homemade products including:

• Veg Pickles — Mango, Lemon, Mixed Veg, Green Chilli, Amla
• Non Veg Pickles — Chicken, Mutton, Fish, Prawn, Beef
• Sweets & Snacks — Traditional Indian sweets and savoury snacks
• Bachelor Instant Food — Quick, tasty ready-to-cook meals
• Karam Podi — Authentic South Indian spicy podi

Yes! All our products are made with 100% natural ingredients — fresh vegetables, premium spices, pure oils, and no artificial preservatives, colours, or flavours. We use traditional recipes and time-honoured methods to ensure the authentic taste of home in every jar.

Placing an order with Sheela Foods is simple. You can:

1. Browse our products online and add to cart
2. Checkout with your delivery details
3. Choose your payment method (Online / COD)
4. Receive your order at your doorstep

Yes, we offer special pricing for bulk orders, corporate gifts, weddings, festivals, and events. Please contact us for a custom quote:

📞 Phone: 055 479 1309
📧 Email: sheelahomemadefoods@gmail.com

Our pickles and podis have a shelf life of 12 months when stored in a cool, dry place. Sweets and snacks are best consumed within 15–30 days of delivery. Instant foods have a shelf life of 6 months. Exact expiry dates are printed on every package.

We deliver across all 7 emirates of the UAE — including Ajman, Dubai, Sharjah, Abu Dhabi, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery times vary by location but are typically 1–3 business days.

Yes! We offer FREE delivery on orders above AED 100. For orders below AED 100, a small delivery fee applies based on your location. The exact fee is calculated at checkout.

Typical delivery times:

• Ajman & Sharjah: Same-day or next-day
• Dubai: 1–2 business days
• Abu Dhabi & other emirates: 2–3 business days
• Remote areas: 3–5 business days

Yes, once your order is dispatched, you’ll receive a WhatsApp message and email with tracking details. You can also contact us directly at 055 479 1309 to check your order status.

We accept multiple payment methods for your convenience:

• 💳 Credit & Debit Cards (Visa, Mastercard)
• 💰 Cash on Delivery (COD)
• 🏦 Bank Transfer
• 📱 Digital Wallets

Absolutely. All online payments are processed through secure, encrypted payment gateways. We never store your card details on our servers. Your payment information is 100% safe and confidential.

Your satisfaction is our priority. If you’re not happy with your order:

• Report issues within 24 hours of delivery
• Damaged or incorrect items will be replaced free of charge
• Refunds processed within 5–7 business days

Yes, you can cancel your order before dispatch without any charges. Once dispatched, cancellation may not be possible. Contact us immediately at 055 479 1309 if you need to cancel.

You can reach us through any of the following channels:

📞 Phone: 055 479 1309

💬 WhatsApp: +971 55 479 1309

📧 Email: sheelahomemadefoods@gmail.com

📍 Address: BC-893386, 26th Floor, Amber Gem Tower, Ajman

Sunday – Thursday: 9:00 AM – 6:00 PM

Saturday: 9:00 AM – 2:00 PM

Friday: Closed (WhatsApp available 24/7)

Our office is located at BC-893386, 26th Floor, Amber Gem Tower, Ajman, UAE. You’re welcome to visit us during business hours for personal consultations or to pick up orders.

We respond to all inquiries within 24 business hours. For urgent matters, WhatsApp is the fastest way to reach us — typically within 1–2 hours during business hours.